Terms and Conditions

Welcome to Botanic Beauty!

Thank you for visiting Botanic Beauty. These terms and conditions explain the rules and guidelines for using our website and services. By accessing or purchasing from our site, you agree to comply with the following terms.

1. Use of Our Website

You are free to browse our site and explore our range of natural beauty products. However, any unauthorized reproduction or distribution of the materials on this website is strictly prohibited. We reserve the right to limit access or cancel any orders if we suspect a breach of these terms.

2. Personal Information

Your privacy is important to us. Any personal details you share while making a purchase, such as your name, email, or address, are securely processed. You can read more about how we handle your information in our Privacy Policy.

3. Orders and Payment

When you place an order on our website, you agree to provide accurate and complete information. Payments can be made via credit/debit card, and all transactions are securely processed. Prices are listed in GBP (£) and include applicable taxes unless otherwise stated.

4. Shipping and Delivery

We are committed to ensuring your order reaches you as quickly as possible. Shipping times vary based on your location, but we strive to dispatch all orders within 2-3 business days. Please note that shipping costs will be displayed at checkout. We are not responsible for delays caused by external factors, such as customs or courier services.

5. Refunds and Returns

If you are not entirely satisfied with your purchase, we offer a 14-day return policy, provided the item is unused and in its original packaging. To initiate a return, please contact our support team, and we’ll guide you through the process. Refunds will be issued once we receive the returned item. Shipping fees are non-refundable.

6. Product Descriptions

We make every effort to provide accurate product descriptions, but we cannot guarantee that all information is error-free. If a product is not as described, your sole remedy is to return it in unused condition for a refund or exchange.

7. Intellectual Property

All content on the Botanic Beauty website, including images, text, logos, and graphics, are the property of Botanic Beauty. Any unauthorized use or reproduction of our intellectual property is prohibited without prior consent.

8. Limitation of Liability

While we do our best to ensure a smooth shopping experience, Botanic Beauty is not responsible for any damages arising from your use of our website or services. This includes, but is not limited to, direct, indirect, or consequential losses. Our liability will always be limited to the cost of the products you purchase from us.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We may update or modify these terms at any time. Changes will be posted on this page, and it is your responsibility to review them regularly. Continued use of our site after changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about these terms, please reach out to us via our Contact Page. We’re always here to help!